Who we are
Our website address is: https://forgedinnature.co.uk.
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Forged in Nature Outdoor Education (“we,” “our,” “us”) is committed to protecting the privacy of our participants, families, staff, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you engage with our programs, services, and website..
Information we collect
We may collect the following types of information:
Personal Information: Name, date of birth, address, email, phone number, emergency contact details, and parent/guardian information for minors.
Health & Safety Information: Medical conditions, allergies, dietary needs, and other information necessary to ensure participant well-being.
Payment Information: Billing address and payment details (processed securely through third-party providers; we do not store credit card numbers).
Program Records: Registration forms, consent forms, attendance records, and activity participation.
Website Data: Non-identifiable information such as IP address, browser type, and pages visited, collected through cookies or similar technologies.
How We Use Your Information
We use the information we collect to:
- Register and manage participants in our programs.
- Ensure health, safety, and appropriate care for all participants.
- Communicate important updates, schedules, and emergency notices.
- Process payments and issue receipts.
- Improve our programs, services, and website.
- Comply with legal and regulatory requirements.
How We Share Your Information
We respect your privacy and will never sell your personal information. We may share information only when necessary:
- With staff and instructors for safety and program delivery.
- With emergency services or medical professionals if needed for participant health and safety.
- With trusted third-party service providers (such as payment processors or insurance providers), who are required to protect your information.
- As required by law (for example, in response to a court order).
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. This includes secure storage of physical records and encryption of digital information where appropriate.
How long we retain your data
We will keep your information only as long as necessary for program administration, safety, legal, or reporting requirements. When no longer needed, records are securely deleted or destroyed.
What rights you have over your data
Depending on your location, you may have rights to:
- Access and request a copy of your personal information.
- Request corrections to inaccurate information.
- Request deletion of your personal data (subject to legal obligations).
- Withdraw consent for communications or data processing where applicable.
Children’s Privacy
We collect information about children only with the consent of a parent or guardian, and solely for the purpose of ensuring their safe participation in our programs. We do not knowingly collect more information than is necessary.
Cookies and Website Tracking
Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings, though some site features may not function properly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact: